Financial Services : An Overview

Globally, financial institutions see both challenges and opportunities in today’s environment. With technology emerging as the key enabler, delivery channels are changing fast. Even as the demand for financial services increases, customer expectations are rising manifold. It is important to have high-performing, fault-tolerant, reliable and scalable systems that are easy to integrate. Supportian can help financial institutions stay ahead in a constantly evolving market. With our understanding of the industry, Supportian is in a position to support your organization’s responses to both new and existing challenges, whether it’s maintenance of legacy applications, migration to browser-based platforms, integration of applications across different layers, workflow-management applications, document-management systems, Web-channel development or CRM and business intelligence initiatives to drive deeper knowledge of its customers and their markets

Our unique OneShoreTM model for global delivery and Application Management experience will complement your vision of successfully minimizing long-term costs while not compromising on reliability and quality.

To help build our practice, Supportian has built successful alliances with two leading players in the global financial services consulting world – RiskHints and City Practitioners. RiskHints is an industry expert in credit and operational risk management; and City Practitioners is a European consulting firm, which, amongst other practices, has a strong expertise in Murex implementation and support.

The finance industry practice at Supportian Consulting works with leading financial institutions engaged in the following lines of business:

Banking

Retaining customers and improving market share while driving down costs and being in tune with changing regulation and business norms are the priorities of banks today. Supportian understands the nuances of implementing unified credit models; the challenges of cross selling; implementing accounting standard changes; and data mining and reporting requirements. Our approach has helped our clients achieve greater customer satisfaction and develop insight into creating superior product offerings and optimizing operational costs.

Supportian provides customized and packaged risk management, cash management and core-banking solutions through our partners. We are also capable of working with you in implementing large-scale banking solutions as product implementations and/or customized development leveraging our strength in J2EE, .NET and other emerging technologies.

Insurance

The global insurance industry today stands at a point of inflection. Through our expertise gained from working with Global Insurance Majors worldwide, Supportian can offer an array of services to enable your insurance business realize the competitive advantage it deserves.

Supportian can help our insurance clients in the following areas:

  • Workflow management solutions
  • Customer relationship management (CRM)
  • Policy administration
  • Claims processing
  • Agency management
  • Customer illustration systems

Capital Markets and Investment Banking

Capital markets in general and investment banks in particular need to deal with numerous changes affecting their industry today. Technology can play a crucial role in helping players emerge successfully in dealing with such situations and build a competitive edge. Supportian works with leaders in the capital markets and investment banking space to deliver technology solutions that address their key business priorities.

Supportian leverages our experience, functional training and market knowledge to deliver work ranging from:

  • Workflow management
  • Document management systems
  • Transactional and reporting systems

Investment Management

Investment management firms are facing an extremely challenging environment, with unprecedented volatility in equities, falling interest rates, and more stringent and complex regulatory requirements. To remain competitive, firms must understand the exact drivers of value and risk in their portfolio, so that they sell the right funds to the right customers at the right time and through the right channel. Supportian can help investment managers leverage technology to service their market better and drive Company growth and profitability.

 

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